Terms and Conditions
Purchase of Products or Services from this Site
You acknowledge the right of cinemas to enforce film classification requirements set by the New Zealand Censorship Board. This means that your guests need to meet the viewing criteria of the film you’re viewing. For instance, if the film you are viewing is R16, no one under the age of 16 is allowed to view it regardless of what their guardian asserts. The Company and the Hosting Cinema (where the screening is taking place) reserve the right to insist that you provide suitable photographic identification depending on a film’s classification. See more information on classification labels here: https://www.classificationoffice.govt.nz/find-ratings/new-zealands-classification-labels/
Cinema Specific Policies
The Hosting Cinemas (the cinema where your event is taking place) may have specific house policies such as the Responsible Service of Alcohol and may have other conditions of entry that apply from time to time. These conditions are made available at the Box Office of each Hosting Cinema and you agree to be bound by these. Cameras, audio and video recorders are not permitted inside any Cinema.
Vouchers and Special Deals Don’t Apply
Any vouchers or special deals that the Hosting Cinema normally accepts cannot be used for any product or service sold by the Company. For example, if you have a Grab One Deal or a Two for One pass valid at the Hosting Cinema, they are not valid to be used for services and products sold by the Company.
If the event you’ve purchased tickets to includes concession items, they will be provided at the Hosting Cinema at the time of your event. Purchase of the ticket doesn’t guarantee that the concession items will be available, but every effort will be made to provide them by the Hosting Cinema. If concession items sell out, reasonable alternatives will be provided.
New Zealand Dollars
All transactions through our site will be billed in New Zealand dollars.
The purchasing of products and services may be subject to booking, credit card and other fees. The Company reserves the right to amend, add or remove online fees as specified during the purchasing process.
Additional charges may apply for 3D films and for the rental of 3D glasses and as otherwise notified by the Company.
Times and Session Details
The times and session details of events promoted and sold through this Site are subject to change. The Site will email all ticket holders and inform them of any such change.
Cinema Complex Information
Please visit the Hosting Cinemas website for information regarding their site, trading hours, parking information and other such information that may be helpful.
Refund and Return Policy
To the extent permitted by law, and without limiting the application of New Zealand Consumer Law and the Consumer Guarantees, the Company’s liability to you in connection with the purchase or use of any products or services obtained from this Site is limited to either:
(a) replacement of those products or services; or
(b) a refund of the cost of purchase of those products and services.
Refunds or exchanges are not available where you simply change your mind, or where you have mistakenly purchased the wrong ticket or where you do not have a receipt for the products or services.
To the extent permitted by law:
(a) The Company (including its related bodies corporate and affiliates), its directors, officers, employees and agents exclude all liability to you and any other persons who use a product or service you have purchased from this Site including liability for any consequential loss or damage, indirect, incidental, special damages, or loss of business or profits; and
(b) you agree that the Company may retain any booking fees or other incidental costs such as postage incurred in issuing a refund.
Where your purchase from this Site includes a purchase of any alcoholic beverage, you warrant that you are over 18 years of age and legally entitled to purchase this product. If you are purchasing this product on behalf of someone else, the recipient must also be over 18 years of age. You or the product recipient must supply suitable photographic proof of age evidence at the point of supply at the Cinema on request by the Company. If this cannot be presented, the Company is entitled to refuse to supply the alcoholic beverage with no further compensation to you.
Goods and Services Tax
GST applies to the purchase of products and services from this Site and will be charged at the time of purchase.
The Company’s obligations to you will be suspended for the period in which the Company is affected by any event beyond its reasonable control which shall include without limitation an act of God, fire, flood or other extreme weather event, natural disaster, strike, electricity, power or communications failure, shortage or unavailability of products or services or a change in applicable law.
No Re-Sale or Promotional Use
Products or services obtained from this Site (including vouchers) may not be re-sold for commercial or promotional purposes, bundled with other goods and services or used for promotional purposes without the Company’s prior written consent.
We collect personal information from you, including your name and contact information. None of your information is passed onto a third party. We collect your personal information in order to send your tickets to you, check off people coming to our events and email you should there be changes to your event. Providing some information is optional. If you choose not to enter your details we’ll be unable to provide you with tickets or contact you about your event.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org.